Remake Policy

For digital design files (STL)

If a digital file is sent, ARGEN Canada will remake the unit if the following criteria is met:

  • The design file provided by the customer meets the design and fit requirements for the material (e.g. minimum thickness, connector size, cement gap, indication)
  • The failure modes for the case for which we will do the remake are (1) if the unit breaks or (2) if we fail to match the prescribed shade.
  • Units that have been improperly ground on may become compromised and will not be remade for free.
  • Units that are to be remade must be sent back to Argen Canada at the cost of the customer or free with their next case

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